Customer Appreciation Must Do’s for Small Businesses in Glendale


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Small businesses thrive not only because of the quality of their products or services but also because of excellent customer service. As entrepreneurs, we should never forget that our customers are the lifeblood of our business. Thus, it’s only right to show customer appreciation regularly, not only during special occasions or holidays.

In this blog post, we’ll talk about must-do’s for small businesses to show customer appreciation. We’ll discuss simple but effective ideas that you can do to express gratitude to your customers and make them feel valued, which sets you apart from your competitors.

Give Loyalty Programs and Special Offers

Customers love getting special discounts and freebies, especially if it’s something that they use regularly or if they’re loyal to your brand. Giving loyalty programs and special offers make customers feel appreciated and valued. It also encourages them to keep coming back to your business, which boosts your sales and reputation.

You don’t need to offer big discounts or huge freebies. Even simple rewards like a free coffee for every ten purchases or a 5% discount on their next purchase can already make a difference.

Send Personalized Thank You Emails or Handwritten Notes

One of the most effective and straightforward ways to show customer appreciation is through personalized thank you emails or handwritten notes. Every time a customer makes a purchase from your business, take the time to craft a thoughtful email or handwritten note, thanking them for choosing your brand and for their continued support.

Personalized communication makes customers feel valued and acknowledged. It’s also an excellent opportunity to ask for feedback or suggestions on how you can improve your business further.

Host Exclusive Events or Webinars

Hosting exclusive events or webinars is an excellent way to show your customers that you appreciate them. Whether it’s an open house or a private community webinar, giving your customers exclusive access to new and informative content creates a sense of exclusivity and loyalty that can benefit your business in the long run.

Additionally, hosting events or webinars allows you to connect with your customers on a more personal level. You’ll be able to answer their questions, hear their concerns, and receive valuable feedback, which can help you make better business decisions in the future.

Feature Customer Stories and Reviews

Featuring customer stories and reviews on your website or social media accounts showcases how much you appreciate and value your customers. When you feature customer stories and reviews, it makes your business more relatable and builds trust with potential new customers.

Make sure to ask for permission from the customer before featuring them on your website or social media accounts. Additionally, always include a disclaimer stating that the review or testimonial is from an actual customer.

Create Special Packages or Bundles

Creating special packages or bundles is an excellent way to show customer appreciation while increasing your sales. You can mix and match your products or services and offer them at a discounted rate, making it easier for customers to purchase or avail of your offerings.

Take note that it’s crucial to offer packages or bundles that align with your customers’ needs and interests. Otherwise, it might backfire and have the opposite effect, turning potential customers away. So always consider what your target market wants and adjust accordingly.

Call Your Local Tikiz Truck

Call your local Tikiz Truck to visit your event! Whether it’s a fun get together or just sitting by outside your business for a few hours, Tikiz is sure to impress. With quick, clean, and reliable customer service you, your team, and your customers will have a blast mixing and matching flavors on the self-surv board or choosing from their selection of ice creams! It’s fast, fun, and affordable.

Book a Tikiz Truck

Showing customer appreciation is not only about giving discounts or freebies. It’s about making an effort to acknowledge and value your customers, creating a long-lasting relationship that benefits both sides. As small business owners, it’s our duty to build a loyal customer base by doing simple but effective gestures regularly.

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